With our property delivering several months late, we missed 80% of the student housing leasing cycle in the highly competitive University of Texas market.
When we retained Metric, we knew we made the right move immediately. In 90 days, we went from 0% leased to 85% leased. They effectively commissioned our new building, on boarded our students and established the Point North in the Austin market.
To receive the results, Metric pulled out all the stops! Ownerships dedication, the commitment of on-site team members and the support of the entire organization saved the day our first year. Hats off to metric property management!
Value Add Partners Inc.
We met Lyndsay Hanes and Metric Property Management while walking a property in Austin, Texas for another investor. We knew immediately that Lyndsay was exactly what Value Add Partners was looking for. We met with her the next day to see if she managed properties out of state. We were introduced to a property in Indiana and met the owners later that day. The feedback was beyond what we could have expected and agin realized that Metric Property management would be an amazing partner to have in our business model.
A week later we signed a contract with Metric to manage a 64 unit property in Illinois. She immediately started looking for an on-site property manager and filled the position with flying colors. We would say this is one of Lyndsay’s strongest skill sets among others. Lyndsay has a unique ability to find the perfect person for a property. The on site manager she placed at our property consistently goes above and beyond.
In addition, we are always very impressed with how quickly she sets our properties up for success day one. On closing day, our new property website was up and running, letters were posted with tenants explaining the ownership and management change, and implemented the tenant portals. For the not so tech savvy tenants, they brought them in and worked with them to be able to communicate with the property manager. This attention to detail is exactly what every owner needs.
What this does is in the first Six months Metric was able to renew leases with an average $100.00-$125.00 rent bump with minimal work done to the units. They also plugged our property into the community. Developing a strong relationship with the village and the business community.
We now use Lyndsay Hanes and Metric Property Management on all of our properties. Lyndsay and the Metric team are part of our due diligence and assist us in evaluating potential new deals. They interview current staff, do lease audits, review service contracts, evaluate current management software and management systems. All to implement the Metric way of property management on turn over day.
Finally and it needs to be understood, when we added Lyndsay Hanes and Metric Property Management to our team, we exponentially advanced our Real estate investment business by 2-3 years. Flat out! You owe it to your team, investors and partners to engage Lyndsay Hanes and Metric Property Management on your next acquisition.
Cedar Pacific Group
Cedar Pacific Group engaged Metric Property Management with their recent Acquisition of 60 units in the arts District of Evansville Indiana. The properties occupancy was 23% upon purchase and within 12months we were at 87% even with the curve ball of covid throw at us. Lyndsay and her team has been paramount in the execution of repositioning this property from handling the day to day renovations, scheduling, budgeting to completing full KPI and financial reports and projections. They have been exceptional to work with and also a lot of fun! We have no hesitation in recommending them to anyone looking for a professional property management company who can execute!
Brady White Group
It is my distinct pleasure to highly recommend Metric Property Management. As an out-of-state owner, I rely heavily on my property management firm to effectively manage my property and maximize my return. Metric has been managing our property since 2019 with exceptional results, including repositioning a 30% occupied, bad reputation property into a sought after address with high quality tenants.
Lyndsay and her full service management team of extraordinarily talented of property managers, maintenance managers and bookkeeping professionals have addressed every challenge as they arise and keep the property fully occupied, with quality tenants and in great condition.
Communication is superb with timely, responsive and thorough responses, giving straightforward recommendations and answers to hard questions. Her financial packages are detailed, easy to understand and monthly reporting with key metrics keep me full informed on the performance of the property. Metric are absolute leaders in knowing what technology is available, testing it and then using it to improve the operations and efficiency of the property, thereby maximizing my investment.
If you are looking for an honest, hardworking professional team who have set the bar for integrity, knowledge and caring as well as being systems and process professionals, I urge you to look no further than Metric Property Management. I guarantee you will thank me.
Fifty Mission Capital
We came to Metric Management with several of our workforce housing communities in Austin in substantial distress due to the unemployment caused in Texas by the Covid-19 pandemic. Lyndsay Haynes and her crew came on board seamless, put their shoulders to the wheel, and turned our properties around from an operational perspective in an extremely compressed time frame. We appreciate their reporting system, their formal processes, and the professionalism of their personnel, so much so that we also determined to turn over our Dallas apartment portfolio to the firm. We have been a very satisfied client for going on two fiscal quarters and we look forward to doing more business with Metric throughout Texas. We are a satisfied client and recommend them to other apartment owners in core Texas markets.
Quattro Capital – Kim Wendland
In an industry filled with property manager horror stories, Metric Property Management is the rare brightly shining palladium standard! From excellent due diligence efforts, to highly trained, fantastic leasing agents, to effective project management, to smart data driven reports and analysis, Metric Property Management understands the full spectrum of business needs spanning residents to owners to investors. In addition, they are very well connected in the industry and know how to turn a proforma into reality! We appreciate their business savvy approach to multifamily property management and we truly love working with Lyndsay, Leah, Jessica and Rebekah. Enjoy! You won’t regret it.
Flyway Investments – Bryan Harvey
I have had the pleasure of working with Metric Management since 2019. I immediately could see a change for the better once they were managing my properties, quickly improving the physical occupancy in just 6 weeks from 62% to 100% and then maintaining for the first six months of the pandemic. Lyndsay and her team are hyper-focused on the core key performance indicators that drive performance and are on the leading edge of technology. They provide consistent updates to make the most informed decisions possible for the asset. Everyone on the Metric Property Management team that I have worked with has been honest, hardworking, and pleasant to work with. I can recommend their services to anyone looking for a best-in-class property manager.
